.beata-launch{position:fixed;right:20px;bottom:20px;z-index:9998;width:60px;height:60px;border-radius:50%;
  background:#A86830;color:#fff;border:none;cursor:pointer;box-shadow:0 6px 20px rgba(0,0,0,.2);
  font-family:'Playfair Display',Georgia,serif;font-size:22px;display:flex;align-items:center;justify-content:center}
.beata-launch:hover{background:#8A5A2E}
.beata-panel{position:fixed;right:20px;bottom:92px;z-index:9999;width:340px;max-width:calc(100vw - 40px);
  height:460px;max-height:calc(100vh - 130px);background:#fff;border:1px solid #EADEC9;border-radius:16px;
  box-shadow:0 12px 40px rgba(0,0,0,.18);display:none;flex-direction:column;overflow:hidden;
  font-family:'Lato',sans-serif;color:#3B2E23}
.beata-panel.open{display:flex}
.beata-head{background:#A86830;color:#fff;padding:14px 16px;display:flex;align-items:center;gap:10px}
.beata-head b{font-family:'Playfair Display',Georgia,serif;font-weight:600;font-size:17px}
.beata-head small{opacity:.9;font-size:11px;display:block}
.beata-close{margin-left:auto;background:none;border:none;color:#fff;font-size:20px;cursor:pointer;line-height:1}
.beata-msgs{flex:1;overflow-y:auto;padding:14px;background:#F5EEDD}
.beata-msg{background:#fff;border:1px solid #EADEC9;border-radius:12px;padding:10px 12px;margin-bottom:10px;font-size:13.5px;line-height:1.5}
.beata-msg.user{background:#A86830;color:#fff;border-color:#A86830;margin-left:auto;max-width:80%}
.beata-msg a{color:#8A5A2E;font-weight:700}
.beata-msg.user a{color:#fff}
.beata-chips{padding:10px;display:flex;flex-wrap:wrap;gap:8px;border-top:1px solid #EADEC9;background:#fff}
.beata-chip{background:#F5EEDD;border:1px solid #EADEC9;color:#3B2E23;border-radius:20px;padding:7px 12px;
  font-size:12.5px;cursor:pointer;font-family:'Lato',sans-serif}
.beata-chip:hover{background:#A86830;color:#fff;border-color:#A86830}

/* Botao com cara de chat: icone de balao + pulsar suave */
.beata-launch{ position:fixed; }
.beata-launch svg{ width:26px; height:26px; }
.beata-launch::after{
  content:''; position:absolute; inset:-6px; border-radius:50%;
  border:2px solid rgba(168,104,48,.35); animation:beata-pulse 2.4s ease-out infinite; pointer-events:none;
}
@keyframes beata-pulse{
  0%{ transform:scale(.85); opacity:.8; }
  70%{ transform:scale(1.4); opacity:0; }
  100%{ opacity:0; }
}

/* Bolha convite */
.beata-teaser{
  position:fixed; right:20px; bottom:90px; z-index:9997; max-width:210px;
  background:#fff; border:1px solid #EADEC9; border-radius:14px 14px 4px 14px; padding:10px 12px;
  box-shadow:0 8px 24px rgba(0,0,0,.13); font-family:'Lato',sans-serif; font-size:13px;
  color:#3B2E23; display:none; align-items:center; gap:6px; cursor:pointer;
}
.beata-teaser.show{ display:flex; animation:beata-pop .25s ease; }
.beata-teaser span{ line-height:1.35; }
.beata-teaser button{
  background:none; border:none; color:#B7B7B7; font-size:15px; cursor:pointer;
  line-height:1; margin-left:2px; padding:0 2px; flex:0 0 auto;
}
.beata-teaser button:hover{ color:#8A5A2E; }
@keyframes beata-pop{ from{ transform:translateY(6px); opacity:0; } to{ transform:translateY(0); opacity:1; } }